The best way to ensure a smooth moving day is to be sure you’re as prepared as possible! A few days prior to your move, we will send you an email asking to update your inventory of items and briefing you on our insurance options.
Please contact our office if you have any questions about your move, or if there are any changes that need to be made to better accommodate your needs on move day.
As we bill hourly, not per item, an exhaustive inventory isn’t necessary. However, it’s important to be as accurate as possible so your moving crew is prepared to meet your needs. If the crew arrives to find significantly more items than on the inventory, we may need to rewrite the estimate.
It is unsafe for our moving and delivery crews and for our trucks to operate should snow or ice accumulate on the roads around the Seattle metro area.
In some cases, we may be able to push back start times to give the roads a chance to thaw. If weather forces Eco Movers to postpone scheduled service or delivery, we will make every effort to reschedule within 72 hours of the originally scheduled service or delivery. Scheduling is based on availability.
Eco Movers will contact all customers as soon as the possibility of any schedule change arises via phone call or our text-in line, and updates will be posted to the company blog at www.ecomoversmoving.com/blog. Customers can ask about weather-related cancellations by visiting our website or clicking the live chat option.
If Eco Movers cannot reschedule a service within one week due to availability or persistent inclement weather restrictions, and the customer requests to cancel, we may recommend a trusted partner of ours to assist in rescheduling the move.
If a deposit has been paid and Eco Movers cannot reschedule within one week of the originally scheduled service, unless weather conditions persist, the customer may cancel and request the deposit be returned.
If a weather-related cancellation pushes storage residency into a new month, Eco Movers will not bill for the new month of storage provided the customer makes a good-faith effort to reschedule delivery.
Customers often as Eco Movers to transport items to charity for donation. As donation centers are often full or do not accept items depending on their condition, Eco Movers may take unaccepted items for disposal.
All companies in Washington State provide the same level of damage protection for your move as shown below. To calculate the cost of insurance, visit our handy insurance calculator.
You will sign for your desired level of coverage with your lead mover along with the rest of the paperwork, or you can choose your insurance level online a few days prior to your move.
|Coverage cost||Coverage type||Coverage Description|
|No coverage||Basic Coverage||-Pays $0.60 per pound of an item in the event of a damage|
|Per assessed value||Replacement with $300 Deductible||Pays all depreciated replacement damages after $300 in damage|
|Per assessed value||Replacement with no Deductible||-Pays all depreciated replacement damages|
Eco Movers would be nothing without our thousands of happy customers, who return year after year and confidently refer friends and neighbors. We believe in the timeless notion that the customer is always right, and we will do everything in our power to please you and remove the stress involved in moving. When you move with Eco Movers, you can rest assured that you will be provided with the most professional service and your move will be performed in an efficient, timely manner with the utmost of care from our staff members.